FAQs

OUR CANCELATION POLICY

Free cancelations; 

      If you need to reschedule your Gin Making Experience or Gin Tour we require a minimum of 14 days notice prior to your
booked date. We will do our best to accommodate your request but cannot guarantee availability on your chosen date.

Last minute cancelations; 

      If you wish to reschedule within 7 days of your booking, you will be liable for 100% of the total cost of your booking and we unfortunately will not be able to issue a refund or reschedule.

Please send a written request to marketing@hensolcastledistillery.com and we will get back to you as soon as possible.